‘Member States shall ensure that, in the cases referred to in paragraph 4 …, after taking its decision, the credit institution immediately informs the consumer of the refusal and of the specific reason for that refusal, in writing and free of charge, unless such disclosure would be contrary to objectives of national security, public policy or Directive [2005/60]. […]’
https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CEL...
At least in Europe, PayPal is a regulated bank which means you can hand the case over to the authorities and they can and will help you out.