Yes, most people have the expectation that the carrier is not actively snooping on their conversations.

No they don’t lol

Users generally do not believe Instagram is reading their chats. Source: I have had this conversation many, many times.

> do not believe Instagram is reading

Well, not when they had to pay people for it. Now, however ...

A lot of people are blissfully unaware how any piece of software is profitable. Tech and business literacy are terribly low.

*literacy is terribly low. Everyone using this site is blissfully inside a bubble of people who can at least read and write at a high school level.