As the reporter noted, and Tesla itself has confirmed, the charging meter gets decalibrated in extremely cold weather (i.e., near or below freezing) and does not accurately state the charge level of the battery.
In a nutshell, the decais the root cause of the scandal.
Note that this problem is shared with all other EVs currently on the market (i.e., the Chevy Volt and Nissan Leaf). It's a basic problem of physics and chemistry.
The car did show a sharp drop in mileage estimate (which turned out to be correct), but he still believed the display was wrong; that's the opposite.
In Elon's post, he states they have strong sales in nordic countries, we haven't seen any reports of failure from there. Just because they use the same underlying technology (Li-Ion) doesn't mean all battery packs are the same, Tesla's has a very different design.
In a nutshell, the decais the root cause of the scandal.
Note that this problem is shared with all other EVs currently on the market (i.e., the Chevy Volt and Nissan Leaf). It's a basic problem of physics and chemistry.