"Never attribute to malice that which is adequately explained by stupidity."
You know, i like a conspiracy theory as much as the next guy, but this seems like a genuine series of errors, intentional or not, who knows.
But, let me play a separate angle to this, which is that when I read this article, I immediately flash-backed to all the tech support calls i'd had with relatives where each of us made some mistake or made some assumption given the facts at hand. "turn down the brightness, stop using the cd drive, turn off bluetooth, limit wifi usage, oh, wait, it's plugged in? ummm... time for a new power supply then!"
I don't know why we should expect the 'average consumer' to have deep insight into the workings of batteries or electric car technology. This stuff remains new and I think the point to be gained from this article is that it's still not totally obvious what causes some failures and not others. It'd be one thing if this guy really tore into Tesla, but he seems ambivalent more than anything else.
And reading that is basically the same reaction i get from my mom about my iphone: it's nice, but it's confusing to me and i still make mistakes each time i use it—nice, but not for me.
All our tech makes some assumptions about what you know and the effort you're willing to expend to get something to work. I don't think it's entirely unreasonable to step back and say "hey, something didn't work out and maybe that's a failure of the interface or our messaging or something" rather than jumping to claims of journalistic fabrication and oil conspiracies.
You know, i like a conspiracy theory as much as the next guy, but this seems like a genuine series of errors, intentional or not, who knows.
But, let me play a separate angle to this, which is that when I read this article, I immediately flash-backed to all the tech support calls i'd had with relatives where each of us made some mistake or made some assumption given the facts at hand. "turn down the brightness, stop using the cd drive, turn off bluetooth, limit wifi usage, oh, wait, it's plugged in? ummm... time for a new power supply then!"
I don't know why we should expect the 'average consumer' to have deep insight into the workings of batteries or electric car technology. This stuff remains new and I think the point to be gained from this article is that it's still not totally obvious what causes some failures and not others. It'd be one thing if this guy really tore into Tesla, but he seems ambivalent more than anything else.
And reading that is basically the same reaction i get from my mom about my iphone: it's nice, but it's confusing to me and i still make mistakes each time i use it—nice, but not for me.
All our tech makes some assumptions about what you know and the effort you're willing to expend to get something to work. I don't think it's entirely unreasonable to step back and say "hey, something didn't work out and maybe that's a failure of the interface or our messaging or something" rather than jumping to claims of journalistic fabrication and oil conspiracies.