I agree with you 100%. What it ultimately boils down to is the need for feedback.
Publishing an app is a conversation with your users instead of throwing a message in a bottle into the ocean. You need all kinds of data and metrics not only to see how well your business is doing, but also how you can help users have a better experience with your app. For better or worse, until telepathic feedback is invented, phone-home is all we have.
Publishing an app is a conversation with your users instead of throwing a message in a bottle into the ocean. You need all kinds of data and metrics not only to see how well your business is doing, but also how you can help users have a better experience with your app. For better or worse, until telepathic feedback is invented, phone-home is all we have.