I was really hoping they could turn it around -- by all accounts the new phones are pretty nice and the mobile OS market could use some more serious competitors. But they have virtually no apps and no clear path to getting apps. Combine that with BYOD policies that let employees bring their own phones instead of having one issued and their whole sales model goes out the window.
They don't have some big name apps like Audible yet (there are substitutes) but the app selection is decent. There are even some gems for BlackBerry you won't find anywhere else.