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Ways to get feedback from customers (danmartell.com)
8 points by geeko on July 6, 2009 | hide | past | favorite | 1 comment


Thomas Edison once said “Genius is 1% inspiration and 99% perspiration”. If that’s true, then out of the 99%, 45% of that time should be spent talking and listening to your customers.

I smell a maths fail.

Other than that, this article provides a decent list, though all of these tools should be familiar to everyone here.




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