> In my opinion I think the author did try to address the big picture.
Sure. But grandparent's point is that he did it backwards: first he made the changes he wanted to see, and then he demoed it up the chain and got himself in hot water. Had he first taken time to develop a thorough understanding of the situation and the environment in which it had origin, he'd have been able accurately to evaluate how best to take action in order to bring about his desired result -- or indeed whether it might instead be best, despite what had originally seemed to him a desperate need for improvement, simply to cultivate the detachment necessary to take no action at all.
Sure. But grandparent's point is that he did it backwards: first he made the changes he wanted to see, and then he demoed it up the chain and got himself in hot water. Had he first taken time to develop a thorough understanding of the situation and the environment in which it had origin, he'd have been able accurately to evaluate how best to take action in order to bring about his desired result -- or indeed whether it might instead be best, despite what had originally seemed to him a desperate need for improvement, simply to cultivate the detachment necessary to take no action at all.