> Yet in the real world, many people oppose metric-based management.
It seems to me that few organizations and even fewer people use mathematically rigorous decision-making. Some people realize this, some do not. I think some people oppose metric-based management out of self-preservation -- it involves hard thinking and some degree of formalization of their criteria. Specifying your criteria can box you in and give you less flexibility.
It seems to me that few organizations and even fewer people use mathematically rigorous decision-making. Some people realize this, some do not. I think some people oppose metric-based management out of self-preservation -- it involves hard thinking and some degree of formalization of their criteria. Specifying your criteria can box you in and give you less flexibility.