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I actually think Wawa quality is about on par with Subway these days. First they started using pre-sliced meats, now they bake lower quality rolls in the store (they have a chewiness to them, much like Subway rolls). The only thing that's better is their ordering process and even that bottlenecks at the register. They should add payment processing directly to the touch screen terminals.


Another consequence of people caring more about how than what. They don't want good rolls; they want fresh rolls. "Made on site!"


Yes declarative sandwich-ordering is superior to the imperative variety. It certainly seems so when someone picky (or worse, someone on the phone with someone picky) is ahead of me in line.




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